Terms & conditions

Mother’s Day and Easter offer

  1. The special price of £10.75 applies to chocolate peppermint crisps, chocolate peppermint cream dominoes and pyramid peppermint tea, when bought together. It excludes any other Summerdown produce.
  2. Offer closes at 23.59 on 18 April 2017.
  3. Orders requiring delivery by Easter should be ordered by Wednesday, 12 April before 14.00 to guarantee delivery.
  4. This offer is open to all UK residents.
  5. The promoter reserves the right to change or withdraw this offer at any time.
  6. To redeem this offer, choose your items and the discount will be applied at checkout.
  7. This offer cannot be used in conjunction with any other promotional offer from Summerdown Farms Ltd.
  8. There is no cash alternative to this offer.
  9. Purchasers are subject to all other standard Summerdown trading terms & conditions which can be found on the website.
  10. The Promoter is Summerdown Farms Ltd, PO Box 6636, Basingstoke, RG24 4AQ.

Returns & refunds policy

Please check your goods upon receiving them, as responsibility for them becomes the customer’s upon delivery. If they are not what you ordered, please notify us within 7 days. In the unlikely event that the goods are damaged, defective or have items missing, our company policy is to replace them, but only if we are notified within 7 working days of receipt.

If you do wish to return goods, please ensure that they are sent using recorded or registered delivery. The costs of return postage and packaging are the customer’s responsibility in accordance with distance selling regulations.

Contact us by telephone on 01256 780252 or by email at info@summerdownmint.com and return items to:

Summerdown Mint

PO Box 6636 Basingstoke, RG24 4AQ

You will be responsible for the item or items until they reach us.

Complaints

We welcome all feedback and will endeavour to deal with any problems experienced by our customers within 5 working days. If you have any feedback, comments or complaints, then please get in touch with us either by email or using the contact numbers given above.

Products

All products are subject to availability. If a product is going to take longer to produce than stated, we will endeavour to procure it for you as quickly as possible, but will give you the option to cancel your order if you would rather not wait.

Delivery & dispatch

We will dispatch orders within a 4 working days of receipt of order, either by Royal Mail post or by courier service. We only deliver to mainland UK at present. For orders outside the UK please contact us by email.

Receiving your order

Please ensure that somebody is available to receive your parcel, unless special delivery instructions have been entered into the checkout section of the site. Any charges incurred for re-delivery will be the responsibility of the customer.

Tax

All prices shown include VAT at 20%.

Electronic communications

As an existing customer Summerdown Mint will contact you electronically from time to time, using the information you provide us with when you buy from us online. We will use this information to provide you with details of special offers and the latest news. We will not contact you more than twice a month. This information helps us understand a little more about you, our consumers, but please be assured that we never share your details with third parties. All data is controlled by Summerdown Mint.

Use of this site is governed by English Law.